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How to deal with diners damage cutlery event?

Hits: 2547 Date: 2014-10-08
1, immediately clean up broken dishes.
2, the parties expressed their understanding of the mistakes, and ask whether their bumps, in order to take appropriate measures.
3. Do not blame or criticize the party, it embarrassed.
4, to be at the right time, with the appropriate way to tell the parties need to compensate if necessary.